Privacy Policy
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Effective Date
May 21, 2026
Fanscloset Llc (“Company”, “we”, “us”, or “our”), a company incorporated in the State of Texas, United States, operates the mobile application Fanscloset Shop and related services (collectively, the “App”). The App is available to users throughout the entire territory of the United States.
This Privacy Policy is governed by federal laws of the United States and the laws of the individual states and complies with all applicable national and state privacy laws, including the CCPA/CPRA of California and other state privacy laws.
By accessing or using the App, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect the following information:
Personal Information
- Account details (name, email address, username, password, profile picture)
- Contact and shipping information (physical address, phone number)
- Payment information processed securely through Stripe
Creator and Store Information
- Product listings, designs, images, and digital products uploaded by creators
- Information related to creator stores and products for sale
Usage and Technical Data
- Device information
- IP address
- App usage data and analytics
Verification Information
We use the Veriff system to verify users’ age and seller identities. Verification may include identity documents, selfies, and related information required for security, compliance, and customer protection purposes.
Third-Party Information
- Data received from Printify
- Shippo
- Firebase
- AWS
- Stripe
How We Use Your Information
We use the information to:
- Operate, maintain, and improve the App throughout the United States
- Create creator stores, process payments, and fulfill orders
- Manage VIP memberships and referral systems
- Verify age and sellers through Veriff
- Provide customer support and communicate with users
- Comply with legal obligations and prevent fraud
How We Share Your Information
We share information only with:
- Essential service providers such as Stripe, Printify, Shippo, Firebase, AWS, and Veriff
- Legal authorities when required by federal or state law
We do not sell your personal data to third parties for advertising or any other purpose.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. You may request deletion of your account and data at any time, subject to legal and security obligations.
Your Rights
Under applicable U.S. federal and state privacy laws, including the CCPA/CPRA of California and other state laws, you may have the right to:
- Access your personal data
- Correct or delete your information
- Opt out of the sale of data
To exercise these rights, please contact us using the information below.
Data Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Children’s Privacy
The App is intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18 years old.
Data Transfers and Storage
Your data is transferred to, stored, and processed in the United States. By using the App, you consent to these transfers and processing activities.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Material changes may be notified through the App or by email. Continued use of the App after updates constitutes acceptance of the revised policy.
Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of the State of Texas and the federal laws of the United States. Any disputes shall be resolved exclusively in the courts of Harris County, Texas.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@fanscloset.app
Phone: +1 (832) 935-7053